Privacy Policy
Last updated: July 3, 2026
This Privacy Policy applies to the B2BDirect Shop mobile app and the b2bdirect.online website (together, the “Service”) provided by B2BDirect (“we”, “us”; operating entity: Wynie Holdings). B2BDirect is a B2B platform that connects global buyers and sellers directly. This Policy explains how we collect, use, share, and protect your information.
1. Information We Collect
1.1 Information you provide
- Contact & identity information: When you register, submit an inquiry, or use a contact form, we collect your name, company name, email address, phone/IM number, and similar details.
- Account information: If you create an account, we collect your login credentials and account identifiers (e.g., username, account ID).
- User content: The text, images, and sourcing requirements you submit through inquiries, messages, and communications.
1.2 Information collected automatically
- Usage data: How you interact with the Service, such as pages viewed, taps, and time spent.
- Device & log data: Device model, OS version, language, IP address, access times, and diagnostics/crash information.
- Cookies and similar technologies: Used to keep you signed in, remember preferences, and analyze usage.
1.3 About biometrics (Face ID / Touch ID)
If you enable biometric sign-in, your face/fingerprint data is processed and stored locally on your device by iOS (the Secure Enclave) and is never transmitted to us or any third party. We only receive a success/failure result from the system.
2. How We Use Information
- To provide, maintain, and improve the Service, and to handle registration and sign-in;
- To connect buyers and sellers and to deliver and respond to your inquiries;
- To keep accounts and the platform secure and to prevent fraud and abuse;
- To communicate with you about the Service;
- To analyze usage and improve the product experience;
- To comply with applicable laws and regulations.
3. How We Share Information
We do not sell your personal information. We share it only in these cases:
- Counterparties: When you send an inquiry to a seller/manufacturer, your contact details and inquiry content are disclosed to that party so they can respond — this is essential to the platform's core function.
- Service providers: Third parties that process data on our behalf (e.g., cloud hosting, analytics, communications), acting only on our instructions for specific purposes.
- Legal requirements: To comply with law, court orders, or government requests, or to protect the rights and safety of us and our users.
- Business transfers: In a merger, acquisition, or asset sale, information may be transferred as part of the transaction.
4. Third-Party Services
We may use third-party analytics and infrastructure services (e.g., traffic analytics, crash diagnostics, cloud providers) to operate and improve the Service. These third parties may collect usage and device data. We are responsible for third-party code we integrate and strive to work only with compliant partners.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Policy, or for a longer period where required by law. When no longer needed, we delete or anonymize it.
6. Data Security
We use reasonable technical and organizational measures (such as encryption in transit and access controls) to protect your information. However, no method of transmission or storage over the Internet is completely secure.
7. Your Rights and Choices
Subject to applicable law, you may: access, correct, or update your personal information; request deletion; withdraw consent previously given; and object to or restrict certain processing. To exercise these rights, contact us using the details below.
8. Account & Data Deletion
You can delete your account and associated personal data at any time by:
- Submitting an account-deletion request in “Account Settings” within the app or website; or
- Emailing support@b2bdirect.online from your registered email with your deletion request.
We will verify and delete your account and personal data within a reasonable time, except where retention is required by law.
9. International Data Transfers
B2BDirect is a global platform. Your information may be transferred to and processed on servers located outside your country or region. We apply appropriate safeguards for such transfers as required by applicable law.
10. Children's Privacy
The Service is intended for businesses and commercial users and is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, for material changes, provide prominent notice through the Service. Please review it periodically.
12. Contact Us
If you have any questions, comments, or requests regarding this Policy or our handling of your personal information, contact: